Case Study
Bringing relief home for Annie
The challenge
Annie is a single mother of three working full time who was recently diagnosed with rheumatoid arthritis (RA). Her care team prescribed Inflectra, an infusion therapy administered every eight weeks.
Annie lived an hour and a half from the nearest infusion center. Between work, parenting responsibilities, and travel time, she missed 6 months of treatment. As a result, she experienced severe flare-ups that made it difficult to work and care for her children.
The Leap solution
After Annie’s employer partnered with Leap, a Leap Care Guide quickly connected with Annie and her prescribing physician to address the barriers preventing treatment adherence.
Within days:
• Annie’s care was transitioned to in-home infusions
• Medication delivery and scheduling were coordinated
• A consistent eight-week infusion schedule was established
Patient impact
By bringing care directly into her home, Leap eliminated Annie’s travel burden and helped her stay consistent with treatment. Over time, Annie regained function in her hands and was able to return to everyday activities at work and at home.
She was so grateful for the support that she sent her Care Guide a thank-you note along with a photo of her hands showing her progress.
Employer impact
Through cost-efficient in-home infusion care and improved treatment adherence, Leap helped Annie’s employer realize $158,000 in claims-validated annual savings.
The patient experience drives employer outcomes
Better patient experiences and stronger employer outcomes are correlated. Patients who stay engaged with a Care Guide are more likely to complete treatment and manage their condition, and that shows up on the employer side as:
- Claims savings
- Steadier attendance
- Fewer benefits questions landing on HR’s desk
More than 45% of total member engagement comes from personalized Care Guide support, saving members close to 3 hours per treatment they would otherwise spend chasing authorizations and sitting in waiting rooms.
Check out our blog post to learn more about the value of the patient experience.
This is Leap
Personalized care that works for members and employers.
Additional impact stories
Dave’s story is unique, but he is one of many patients who have benefitted from Leap. Check out some other patient stories by clicking either of the tiles below.
More insights
The $400K signal: What six months of Leap data says about the specialty drug trend
Luka is a child managing pediatric Crohn's disease. His care team prescribed Remicade, an infusion t...
5 steps to implement a specialty infusion therapy program employees will actually use
Choosing the right vendor helps you understand the savings that are possible. But the right implemen...
What cancer patients can expect from oncology infusion and injection therapies
When chemotherapy ends for an oncology patient, the nausea and hair loss may ease. But a new phase o...
Bringing relief for Luka: From hospital stays to at-home infusion care
Luka is a child managing pediatric Crohn's disease. His care team prescribed Remicade, an infusion t...
What is home infusion therapy? A guide for patients and their families.
More patients and employers are choosing home infusion as a safe, effective alternative to hospital-...
You don't know what you're buying today with specialty infusion therapy. That’s how the model was built.
A member on Remicade needs an infusion every six to eight weeks. Her employer sees one number on the...
Rising healthcare costs for employers projected to reach historic levels in 2027.
Rising healthcare costs are set to hit their sharpest increase in decades in 2027. See what's actual...
Site of care alone doesn’t guarantee savings. Dependable pricing does.
For two years, Matt made a four-hour round trip from his home in Mississippi to an infusion clinic i...
Why specialty infusion therapy must be top of mind in your 2027 benefits planning
One of your employees has multiple sclerosis and requires ongoing infusion therapy. Meanwhile, your ...
From hospital to home: The specialty infusion experience your members are missing
A woman with rheumatoid arthritis drives 90 minutes to a hospital outpatient department for her Infl...